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I contacted support who (after some convincing) pushed beta firmware to the Doorbell and immediately the problems went away!

American Express customer service contacts are available from a myriad of locations, including Facebook, Twitter, Linked In, Google Plus and traditional means like phone and email contact.

Click here to leave a comment about your customer service experience. Box 981540 El Paso, TX 79998-1540 Need more information on the American Express credit card or other services provided by American Express?

Unfortunately, you must have an account to ask a question via email.

When applying for an American Express card, what are the required information a potential customer must provide?

They were helpful and polite when I had questions regarding application requirements and rates and fees.

You also have the ability to contact customer service through the corporate email here: [email protected]

When we sent our inquiry to American Express, the customer care representative sent out a website that directly links to customer service.